Effective Date: [Insert Date]
At DDR Warrior, we want to ensure that your shopping experience is as smooth and seamless as possible. However, we understand that sometimes things change, and you may need to cancel an order. This Cancellation Policy outlines the steps for canceling an order and the associated conditions.
1. Order Cancellation Process
Once you place an order, our team works quickly to process and ship your items. If you need to cancel your order, please follow the instructions below:
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Before Shipment: You can cancel your order anytime before it has been shipped. To cancel, please contact us as soon as possible at indo@ddrwarrior.com with your order number and request for cancellation.
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After Shipment: Once your order has been shipped, it cannot be canceled. In this case, please refer to our Return Policy for instructions on returning the items.
2. Cancellations Due to Stock Availability
In the event that an item you ordered is out of stock or unavailable, we may cancel the item(s) from your order and notify you. You will be refunded for the canceled items, and we will do our best to provide an estimated restocking date or offer you a similar product if available.
3. Order Modifications
We are unable to modify orders once they have been placed, especially with regard to changing the shipping address or adding/removing items. If you need to make changes, we recommend canceling your order (if possible) and placing a new one.
4. Refunds for Canceled Orders
If you cancel your order before it has been shipped, we will process a full refund to the original payment method. Refunds are usually processed within [7-10 business days], but please note that it may take additional time for the funds to appear in your account depending on your bank or payment provider.
If you cancel your order after it has been shipped, you will need to follow our Return Policy for instructions on returning the items and receiving a refund.
5. How to Cancel Your Order
To cancel your order, please contact us at indo@ddrwarrior.com with the following details:
- Order number
- The reason for cancellation (optional, but helpful)
- Contact information (if necessary)
Please note that cancellations can only be processed before the order has been shipped.
6. Order Cancellation Fees
We do not charge any cancellation fees for orders canceled before shipment. However, if the cancellation request is made after the order has been processed and shipped, you will be responsible for the return shipping fees as per our Return Policy.
7. Changes to Cancellation Policy
DDR Warrior reserves the right to modify or update this Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed of any updates.
8. Contact Us
If you have any questions about our Cancellation Policy or need assistance with canceling an order, please feel free to contact us:
Email: indo@ddrwarrior.com
Website: www.ddrwarrior.com
