Shipping & Return Policy for DDR Warrior
Effective Date: [Insert Date]
At DDR Warrior, we strive to provide you with the best products and services. This Shipping & Return Policy outlines how we handle shipping, delivery, and returns for purchases made on our website www.ddrwarrior.com.
1. Shipping Information
Shipping Methods and Costs
We offer a variety of shipping methods depending on your location and the products you’ve purchased. Shipping costs will be calculated during the checkout process and are based on the shipping method selected, your delivery address, and the size/weight of your order.
Shipping Time
Orders are typically processed within [1-3 business days], and shipping times depend on your location and the shipping method selected. Delivery times can range from [3-7 business days] for domestic orders, and international shipping may take longer, typically between [7-21 business days].
Please note that shipping times may be affected by factors beyond our control, such as weather, customs delays, or carrier issues.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your order. Please check the tracking information for the most up-to-date status on your shipment.
Shipping Restrictions
We currently ship to the following countries: [list of countries or regions]. If your location is not listed, we regret that we are unable to ship to your area at this time. If you have any questions about shipping restrictions, please contact us at indo@ddrwarrior.com.
2. Returns and Exchanges
We hope you love your purchase from DDR Warrior, but if you are not completely satisfied, we accept returns and exchanges under the following conditions:
Eligibility for Returns/Exchanges
To be eligible for a return or exchange, items must be:
- In new, unused, and resellable condition
- In the original packaging with all tags and labels intact
- Returned within [30 days] of receiving the order
Items that are opened, used, or damaged are not eligible for a return or exchange. Please note that certain products may not be eligible for return or exchange, including [list of non-returnable items, e.g., opened supplements, perishable goods, etc.].
Return Process
To initiate a return or exchange, please follow these steps:
- Contact us at indo@ddrwarrior.com within [30 days] of receiving your order to request a return authorization.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- We will send you instructions on how to return the product. Please ensure that you pack the item securely and ship it back to the address provided.
Return Shipping Costs
Unless the return is due to an error on our part (e.g., defective, damaged, or incorrect item received), the customer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure that your return is delivered safely.
Refunds
Once we receive and inspect your returned item(s), we will process your refund. Refunds will be issued to the original payment method within [7-10 business days]. Please note that depending on your payment provider, it may take additional time for the refund to appear on your account.
If your return is approved, the refund will include the purchase price of the item(s) minus any shipping charges. Please note that shipping costs are non-refundable unless we made an error in fulfilling your order.
Exchanges
If you wish to exchange a product for a different size, color, or item, please follow the return process above and place a new order for the replacement item(s) through our website. The same conditions apply to exchanges as to returns.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at indo@ddrwarrior.com with your order number and photos of the damage. We will gladly arrange for a replacement or issue a full refund for the defective item at no additional cost to you.
3. Cancellations
If you wish to cancel an order, please contact us at indo@ddrwarrior.com as soon as possible. Once an order has been shipped, it cannot be canceled, and you will need to follow the return process if you wish to return the items.
4. International Orders
If you are ordering from outside of [your country], please be aware that international shipments may be subject to customs duties and taxes upon arrival in your country. These charges are the responsibility of the customer. For more information, please check with your local customs office.
We are not responsible for delays or issues related to customs or international shipping.
5. Changes to Shipping and Return Policy
DDR Warrior reserves the right to update or modify this Shipping & Return Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our practices.
6. Contact Us
If you have any questions about our Shipping & Return Policy, please don’t hesitate to contact us:
Email: indo@ddrwarrior.com
Website: www.ddrwarrior.com
